Términos del servicio

Terms of Service

These Terms of Service ("Terms") govern your use of HENAURA's website and products. By placing an order or using this website, you agree to these Terms.

1. About us

HENAURA is operated from the United States. Our official contact email is hello@henaura.com.

2. Orders and payment

All prices are listed in US dollars. We accept major credit cards, Apple Pay, Google Pay, Shop Pay, and PayPal where available. By placing an order, you authorize us to charge your payment method for the total amount shown at checkout, including any applicable taxes.

We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, suspected fraud, or issues identified by our fraud-prevention systems.

3. Shipping

Orders are shipped from our US warehouse. Please see our Shipping Policy for delivery timelines and details.

4. Returns and refunds

Please see our Refund Policy for full details on returns, exchanges, and refunds.

5. Warranty

HENAURA products are covered by a 1-year limited warranty against manufacturing defects. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

6. Intellectual property

All content on this website — including text, images, logos, and product designs — is the property of HENAURA or its licensors and is protected by US and international copyright and trademark law. You may not reproduce, distribute, or create derivative works without our prior written consent.

7. User conduct

You agree not to use this website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. You may not attempt to gain unauthorized access to any part of the website or any related systems.

8. Limitation of liability

To the fullest extent permitted by law, HENAURA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or our products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

9. Governing law

These Terms are governed by the laws of the United States and the state in which HENAURA is registered, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of that jurisdiction.

10. Changes to these Terms

We may update these Terms from time to time. The most current version will always be posted on this page with the effective date updated accordingly.

11. Contact

If you have questions about these Terms, email hello@henaura.com.