Finally ditched my cable mess
I had 3 chargers on my nightstand. HENAURA Fold replaced all of them. iPhone, Watch, AirPods — one pad. Cleanest setup ever.
Shipping policy
Shipping Policy
We ship all orders from our US warehouse. Shipping is free anywhere in the United States on every order.
Processing time
Orders placed before 2pm ET on business days ship the same day. Orders placed after 2pm ET or on weekends ship the next business day.
Delivery time
Once shipped, most US orders arrive in 2–5 business days via USPS, UPS, or FedEx Ground. You'll receive a tracking number by email as soon as your order ships.
Shipping zones
We currently ship to all 50 US states, including Alaska and Hawaii, as well as US territories (Puerto Rico, Guam, etc.). We do not ship internationally at this time.
Shipping cost
Free standard shipping is included on every order, no minimum purchase required. Expedited shipping may be available at checkout for an additional fee.
PO Boxes and APO/FPO addresses
We ship to PO Boxes and APO/FPO military addresses via USPS. Delivery to these addresses may take an additional 2–3 business days.
Lost or delayed packages
If your tracking shows the package has been delivered but you haven't received it, please check with neighbors and building management first. If you still can't locate it within 48 hours, email hello@henaura.com and we'll file a carrier claim and send a replacement if needed.
Damaged packages
If your order arrives damaged, take photos and email hello@henaura.com within 48 hours of delivery. We'll replace the item free of charge.
Address changes
We process orders quickly, so address changes are only possible if the order hasn't shipped yet. Email us ASAP at hello@henaura.com if you need to update the delivery address.
Questions
Email hello@henaura.com — a real person replies within 24 hours.
